The Complete B2B Order Management Guide for Indian Manufacturers & Distributors (2026)

Key Takeaways Priya sits in her office at 3 PM, staring at her order backlog. Fifteen WhatsApp messages from customers. Five voice notes she needs her team to transcribe. Three pricing disputes (did she quote ₹85/unit or ₹95/unit?). Two duplicate orders because customers didn’t realize they’d already ordered. One angry email from her biggest account: […]